Cablo Driver Privacy Policy

Last updated: April 13, 2026

1. Who We Are

Cablo Driver is operated by Đorđe Popović ("Cablo", "we", "us", or "our"), with a registered address at Jadranski put 24, Budva, Montenegro.

If you have questions about this Privacy Policy or our handling of personal data, contact us at info@cablo.me.

2. Scope

This Privacy Policy explains how we collect, use, share, and protect personal data when drivers use the Cablo Driver mobile application and related dispatch services.

Cablo Driver is intended for authorized company or fleet drivers only. It is not intended for children.

3. Personal Data We Collect

Depending on how you use the app, we may collect the following categories of data:

Account and authentication data

• Driver login username
• Driver login credentials
• Firebase authentication identifiers and session tokens
• Vehicle or driver account identifiers associated with the account

Location data

• Precise device location
• Background location while the driver is signed in and location services are enabled
• Direction or heading data derived from device location updates

Ride and dispatch data

• Ride status information
• Pickup and destination addresses
• Rider display name when assigned or offered to a driver
• Availability status
• Active and queued ride assignment details

Device and app data

• Push notification installation token
• App language preference and basic app state needed to operate the service
• Technical request and connection data needed to keep the app and realtime dispatch features running

4. How We Use Personal Data

We use personal data to:

• authenticate driver accounts
• connect drivers to dispatch systems
• show live driver availability and current position to dispatch
• show live driver location to riders when relevant to an assigned, active, or imminently assigned ride
• send and manage ride offers
• support active rides, pickups, and destination updates
• register and deliver push notifications
• maintain the security, reliability, and integrity of the service
• investigate misuse, abuse, fraud, or operational issues
• comply with legal obligations and enforce our terms and operational policies

We do not use background location data for advertising.

5. Background Location Disclosure

When you are signed in to Cablo Driver, the app may collect precise location in the background so that dispatch can:

• see your live vehicle position
• send relevant ride offers
• support active rides and driver availability updates even when the app is not open in the foreground

If background location is denied, core dispatch and live-driver functionality may not work correctly.

6. Legal Bases

Where applicable under local law, we process personal data because it is necessary to:

• perform our contract with drivers, fleets, or transport operators
• pursue our legitimate interests in operating and securing the dispatch platform
• comply with legal obligations
• honor consent where consent is the appropriate legal basis

7. Who We Share Data With

We may share personal data with:

• your taxi company, fleet operator, dispatch team, or other authorized business users using Cablo
• riders when necessary to support pickup, approach, active ride, and related live-location visibility features
• cloud, hosting, messaging, authentication, and infrastructure providers that help us operate the service
• mapping and location service providers
• payment, legal, compliance, law enforcement, or regulatory authorities where required by law
• professional advisers or acquirers in connection with corporate transactions, where permitted by law

Based on the current codebase, service providers may include Google and Firebase services and Cablo's cloud hosting providers.

We do not sell personal data.

8. Data Retention

We keep personal data only for as long as reasonably necessary to:

• operate the driver and dispatch service
• maintain records of rides, assignments, and operational events
• resolve disputes and investigate incidents
• comply with tax, accounting, transport, employment, and other legal obligations

Retention periods may differ depending on the type of data and the legal or operational need for that data.

9. International Transfers

Your data may be processed in countries other than the country where you use the app. Where required by law, we use appropriate safeguards for cross-border transfers.

10. Security

We use reasonable technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, or alteration. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

11. Your Rights

Depending on your location and applicable law, you may have the right to:

• request access to your personal data
• request correction of inaccurate data
• request deletion of your data
• request restriction of processing
• object to certain processing
• request data portability
• withdraw consent where processing is based on consent
• lodge a complaint with a supervisory authority

To exercise these rights, contact us at info@cablo.me.

12. Third-Party Services

The app may rely on third-party services such as:

• Firebase Authentication
• Firebase Cloud Messaging
• Google Maps or related Google location services
• Cablo's cloud backend and infrastructure providers

Those third parties may process data in accordance with their own privacy terms and contractual arrangements with Cablo.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version at https://www.cablo.me/privacy/driver and update the "Last updated" date above.

14. Contact

For privacy questions, support requests, or rights requests, contact:

• Đorđe Popović
• info@cablo.me
• Jadranski put 24, Budva, Montenegro